FAQ2023-08-29T15:03:12+02:00

FAQ

How can I get technical support and assistance for the indicators?2023-08-29T14:28:22+02:00

You can get all the help you need by watching our explanatory videos, or by chatting directly with the Blockunity team on our Discord server.

How long do I have to wait to get access to the indicators after ordering?2023-09-12T11:33:56+02:00

Once your order has been validated, you will have access to your indicators directly via TradingView, in “Indicators” > “Invite-only scripts” within 12 hours at most. Please fill in your TradingView username when ordering or in your personal area. If you still don’t have access after 12 hours, please contact us by e-mail or through our Discord.

How can I receive alerts via Discord?2023-08-29T14:30:38+02:00

If you’ve ordered a bundle including the “Discord Alert System”, you’ll be able to receive certain alerts for supported cryptocurrencies in live via Discord. To do so, after ordering, go to your Account (top right corner of the screen) and click on the “Connect with Discord” button. Roles will be automatically assigned to you so that you can see the alert channels related to your subscriptions, on the Blockunity Discord.

How do I sign up for the referral program?2023-08-29T14:31:18+02:00

Access the application form by clicking here. Once completed, wait 24 hours for your account to be validated.

Are Unyx Data indicators suitable for trading beginners?2023-08-29T19:33:38+02:00

Yes, our Unyx Data indicators are designed to be suitable for beginners in trading. They provide clear and accurate information.

How can I cancel or modify my subscription to Unyx Data indicators?2023-08-29T19:36:07+02:00

To cancel or modify your subscription to Unyx Data indicators, you can go to your Account, to the Subscription menu, then to the 3 small dots to the right of the line you are interested in. Alternatively, you can contact our customer support team.

What is the refund policy in case of unsatisfaction with Unyx Data indicators?2023-08-29T19:38:37+02:00

If you are not satisfied with Unyx Data indicators, we offer a refund policy within 14 days of purchase.

Are Unyx Data indicators compatible with all types of devices?2023-08-29T19:40:07+02:00

Yes, our Unyx Data indicators are compatible with a variety of devices, including desktops, smartphones and tablets.

How can I access updates and new features for Unyx Data indicators?2023-08-29T19:42:06+02:00

Updates and new features for Unyx Data indicators are added automatically. All updates are included in your subscription! If your indicator doesn’t seem up to date, remove it from your TradingView chart and put it back.

Do Unyx Data indicators offer real-time analysis?2023-08-29T19:45:00+02:00

Yes, our Unyx Data indicators provide real-time analysis so you can react quickly to trading opportunities.

How can I contact technical support if I have a problem with Unyx Data indicators?2023-08-29T19:52:18+02:00

If you have any problems with Unyx Data indicators, you can contact our technical support team by e-mail at [email protected]. Our team is always available to help you.

Are Unyx Data indicators customizable to my trading preferences?2023-08-29T19:53:33+02:00

Yes, our Unyx Data indicators are customizable to your trading preferences. You can adjust the parameters to suit your trading style.

What payment methods are accepted for the purchase of Unyx Data indicators?2023-08-29T19:55:06+02:00

We accept a variety of payment methods for the purchase of Unyx Data indicators, including credit cards, bank transfers, Google Pay or Link.

Are Unyx Data indicators available as a free trial?2023-08-29T19:58:41+02:00

Yes, we offer a free trial for Unyx Data indicators. Use the code “TRY3” at checkout to get free access for 3 days. During this time, you can cancel your subscription at any time, free of charge, to avoid being debited.

If you need more information or help, please send us an e-mail at [email protected].

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